Terms & Conditions

1. About Us

Filament Creative Ltd is a registered company in England, providing services in branding, web design & development, and digital marketing.

Company Number: 15785142
Registered Office: 31 Fletcher Grove, Northwich CW8 7LE
Contact: hello@filamentcreative.co.uk

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

3. Our Services

Filament Creative Ltd provides professional services including:

• Brand strategy and identity
• Website design and development
• Digital marketing (SEO, PPC, social media, email campaigns)

Project scopes, timelines, and deliverables will be outlined in individual proposals or contracts. All work is subject to availability and agreement.

4. Intellectual Property

All content on this website and all materials provided by us (including designs, graphics, code, documents, and branding) are the intellectual property of Filament Creative Ltd or its licensors.

You may not reproduce, distribute, or modify any materials without prior written consent.

5. Client Responsibilities

Clients agree to:

• Provide timely feedback, approvals, and content required for project completion
• Ensure that all content provided to Filament Creative Ltd does not infringe third-party rights
• Comply with any additional terms outlined in specific contracts or proposals

6. Payment Terms

Fees for our services will be detailed in your proposal or invoice. Unless otherwise stated:

• A deposit may be required before work begins
• Payment is due within 14 days of invoice date
• Late payments may incur interest or suspension of services

All prices are exclusive of VAT (where applicable).

7. Limitation of Liability

Filament Creative Ltd will not be liable for:

• Any indirect or consequential losses
• Business interruption, data loss, or loss of profits
• Errors resulting from inaccurate or incomplete information provided by the client

We do not guarantee specific results from digital marketing or SEO services.

8. Third-Party Services

We may use third-party tools or platforms (e.g., Google Analytics, WordPress, social media platforms). Your use of such services is subject to their own terms and conditions.

We are not liable for interruptions or errors caused by these third parties.

9. Termination

We reserve the right to terminate or suspend services if:

• Payment terms are not met
• You breach these Terms or any service agreement
• You engage in unlawful or abusive behavior

Upon termination, all unpaid work will be invoiced and immediately due.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with the revised effective date. Continued use of our website or services after changes indicates acceptance.

11. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction – e.g., England and Wales]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Contact Us

For questions or concerns regarding these Terms, please contact:

Filament Creative Ltd
hello@filamentcreative.co.uk
07523 700 307
31 Fletcher Grove, Northwich, CW9 7LE

‍